The Complete Guide to the Best Process Documentation Tools and Alternatives to Scribe
In any growing team or organisation, workflow documentation is key for maintaining efficiency and smooth onboarding. Still, many organisations deal with unstructured information and long onboarding cycles. This is where SOP creation platforms and AI guide generators help—enabling teams to document processes, automate training, and maintain consistency.
If you’ve been searching for the right SOP tool or evaluating alternatives to Scribe, this guide highlights the leading platforms currently on the market—covering their strengths and weaknesses. Whether your goal is to streamline internal documentation, automate training, or create polished visual guides, this comparison will help you find the best process documentation tool for your team.
1) Trails – AI-Powered Step-by-Step SOP Creator
Among the newest tools in this space, Trails stands out for its simplicity and intuitive design. It’s a easy-to-use online process capture tool designed to streamline workflow documentation.
What sets Trails apart is its AI-driven documentation feature, letting users dictate steps naturally. It records every action, hides confidential data, and produces clear, structured documentation.
Key Features:
• Auto-records browser tasks
• Add AI-based voice transcriptions for faster documentation
• Built-in privacy masking
• Structured storage and permissions
• Export or embed guides anywhere
Pros: Clean interface, fast documentation creation, and flexible pricing for larger teams. Cons: Lacks desktop capture and detailed insights. Best For: Teams that want a simple, fast, and reliable AI SOP generator.
2) Tango – Digital Adoption and Process Support
Tango merges workflow capture with training assistance. It helps users create and execute processes interactively.
Its interactive walkthroughs allow teams to integrate live guidance within applications.
Key Features:
• On-screen interactive walkthroughs
• Dynamic process steps
• Browser-based guide capture
• Built-in app overlays
Pros: Excellent for tool adoption and real-time employee support. Cons: Slightly higher pricing and a recent shift in focus away from core SOP functionality. Best For: Teams looking to improve tool adoption and in-app training.
3) Whale – SOP Platform for Learning and Compliance
Whale bridges SOP creation with structured employee training. It’s favoured by operational teams needing mobile-ready documentation.
Key Features:
• Responsive SOPs accessible anywhere
• Built-in AI assistant for instant answers
• Employee assessments and progress tracking
Pros: Perfect for teams prioritising compliance. Cons: Slightly complex setup and requires multiple browser extensions. Best For: Teams needing a combination of training, compliance, and SOP management.
4) Trainual – Comprehensive Onboarding and SOP Software
Trainual functions more as a complete learning management system (LMS) than a simple SOP generator. It’s ideal for scaling teams with detailed documentation needs.
Key Features:
• Playbook-style SOPs with built-in training modules
• Role mapping and organisational structure visualisation
• Automated document drafting support
Pros: Highly functional for large enterprises. Cons: May feel excessive for small teams. Best For: Organisations building structured knowledge bases.
5) Folge – Offline SOP Recorder
If you prefer working offline or managing documentation locally, Folge is a trusted choice. It’s a desktop SOP recorder that runs on your computer.
Key Features:
• Local, offline guide recording
• One-time purchase licence
• scribe alternative Export guides to various formats
Pros: Simple, privacy-friendly, and cost-effective for solo users. Cons: Lacks collaboration tools and team sharing features. Best For: Freelancers and privacy-conscious users.
6) HubSpot Guide Creator – Basic Free SOP Recorder
HubSpot Guide Creator is a simple Chrome-based extension for recording browser processes. It’s free, but limited.
Key Features:
• Web-based process capture
• No-cost workflow recording
Pros: Easy to access for HubSpot users. Cons: No video, blur, or collaboration capabilities. Best For: Individuals capturing simple web workflows.
7) Floik – Interactive Demo Creator
Floik focuses on turning SOPs into multimedia experiences. It captures a single process and transforms it into videos, demos, or guides.
Key Features:
• Multi-format output: guide, video, or live demo
• AI-generated voiceovers
• Branded walkthroughs for sales or onboarding
Pros: Excellent for sales and marketing teams producing visual demos. Cons: Not ideal for internal SOP use. Best For: Marketing professionals needing interactive explainers.
8) Guidde – Video-Based SOP and Process Documentation
Guidde simplifies SOP creation through visual storytelling. It offers built-in video editing and branding capabilities.
Key Features:
• Built-in video editor and voiceovers
• Step-by-step visual guide creation
• Fully brandable outputs
Pros: Perfect for customer-facing content that demands polish. Cons: Less suitable for private workflows. Best For: Teams producing explainer videos for support, sales, or customer education.
Choosing the Perfect Process Documentation Platform
Selecting the right process documentation platform depends on your goals:
• Quick setup? Pick Trails.
• process documentation tool For interactive in-app guidance: Go with Tango.
• For structured onboarding: Pick Whale or Trainual.
• Offline privacy? Go with Folge.
• Need visuals? Try Floik or Guidde.
• Budget option? HubSpot Guide Creator works.
Final Thoughts
Documentation priorities vary across teams. Some require polished video-based explainers, while others just need quick and efficient guides. For most teams, a lightweight yet powerful SOP generator like Trails strikes the right balance—user-friendly yet powerful.
If you’re searching for a faster, AI-enhanced way to document and share processes, choosing the right SOP tool today will transform how your team works, learns, and grows—reducing repetitive questions and keeping everyone aligned effortlessly.